1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).
3. Collecting personal information
3.1 We may collect, store and use the following kinds of personal information:
3.1.1 information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
3.1.2 information that you provide to us when registering with our website (including your email address);
3.1.3 information that you provide when completing your profile on our website (including your name, profile pictures);
3.1.4 information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
3.1.5 information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
3.1.6 information relating to any purchases you make of our good and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details);
3.1.7 information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);
3.1.8 information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication);
3.1.9 any other personal information that you choose to send to us.
3.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
4. Using personal information
4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
4.2 We may use your personal information to:
4.2.1 administer our website and business;
4.2.2 personalise our website for you;
4.2.3 enable your use of the services available on our website;
4.2.4 send you goods purchased through our website;
4.2.5 supply to you services purchased through our website;
4.2.6 send statements, invoices and payment reminders to you, and collect payments from you;
4.2.7 send you non-marketing commercial communications;
4.2.8 send you email notifications that you have specifically requested;
4.2.9 send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us;
4.2.10 send you our email newsletter, if you have requested it (all subscription emails sent by us contain clear information on how to unsubscribe from our email service);
4.2.11 provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
4.2.12 deal with enquiries and complaints made by or about you relating to our website;
4.2.13 keep our website secure and prevent fraud;
4.2.14 verify compliance with the terms and conditions governing the use of our website.
4.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
4.4 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
5. Disclosing personal information
5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
5.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
5.3 We may disclose your personal information:
5.3.1 to the extent that we are required to do so by law;
5.3.2 in connection with any ongoing or prospective legal proceedings;
5.3.3 in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
5.3.4 to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
5.4 Except as provided in this policy, we will not provide your personal information to third parties.
6. International data transfers
6.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
6.2 Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: Japan.
6.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
6.4 You expressly agree to the transfers of personal information described in this Section 6.
7. Retaining personal information
7.1 This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
7.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
7.3 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:
7.3.1 to the extent that we are required to do so by law;
7.3.2 if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
7.3.3 in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
8. Security of personal information
8.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
8.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
8.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
8.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
8.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
9.1 We may update this policy from time to time by publishing a new version on our website.
9.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
10. Your rights
10.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
10.1.1 the payment of a fee (currently fixed at GBP 10); and
10.1.2 the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
10.2 We may withhold personal information that you request to the extent permitted by law.
10.3 You may instruct us at any time not to process your personal information for marketing purposes.
10.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
11. Third party websites
11.1 Our website includes hyperlinks to, and details of, third party websites.
11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
12. Updating information
12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
13.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
13.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
13.5 Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
13.6 We use both session and persistent cookies on our website.
13.7 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
13.7.1 we use Google analytics to analyse the use of our website.
18.104.22.168 Our analytics service provider generates statistical and other information about website use by means of cookies.
22.214.171.124 The analytics cookies used by our website have the following names: _ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv.
126.96.36.199 The information generated relating to our website is used to create reports about the use of our website.
13.7.2 Our website also uses third party cookies. Details of the third party cookies used by our website are set out below:
188.8.131.52 We use Facebook pixel tags on our website to recognise a computer when a user visits the website / track users as they navigate the website / improve the website’s usability / analyse the use of the website / administer the website / personalise the website for each user / target advertisements which may be of particular interest to specific users.
184.108.40.206 We use Shopify to allow customers to purchase from our website. Shopify uses the following cookies: _session_id (unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc)), _shopify_visit (no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits), _shopify_uniq (no data held, expires midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer), cart (unique token, persistent for 2 weeks, stores information about the contents of your cart), _secure_session_id (unique token, sessional) and storefront_digest (unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access).
13.8 Most browsers allow you to refuse to accept cookies. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
13.9 Blocking all cookies will have a negative impact upon the usability of many websites.
13.10 If you block cookies, you will not be able to use all the features on our website.
13.11 You can delete cookies already stored on your computer. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
13.12 Deleting cookies will have a negative impact on the usability of many websites.
14. Data protection registration
14.1 We are registered as a data controller with the UK Information Commissioner’s Office.
14.2 Our data protection registration number is ZA160115.
15. Our details
15.1 This website is owned and operated by Excited by Cars Ltd.
15.2 We are registered in England and Wales under registration number 9908050. Registered address: 156 Russell Drive, Wollaton, Nottingham, NG8 2BE. VAT number 229 1876 82.
15.3 You can contact us by writing to the business address given above, by using our website contact form, by email to
or by telephone on 03302233902.